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+603 2031 9898Hospitality management has many functions and objectives which differ from one to another. Still, its primary goal is to provide guests with the best service and flawless experience to achieve the highest satisfaction in their entire experiential journey. So if you are the “people person” who is passionate about dealing with people from different walks of life and cultures, treats challenges as opportunities, and enjoys working in a fast-paced and ever-changing environment, then this program is speaking to you.
International travelers are expected to grow back to the 101% pre-pandemic level by 2025, representing 1.5 billion international travelers, and will grow to 1.8 billion before the decade ends. In Malaysia alone, the country is forecast to receive 43.5 million visitors by 2026, surpassing the 30 million visitors goal set for the 2020 Visit Malaysia Campaign. These statistics signify a healthy demand for talent in the hospitality and tourism industry.
25% of the job opportunities in Malaysia are created by the Hospitality and Tourism industry alone; the great diversity of the hospitality industry opens up many job opportunities for you: a career in hotel management, exotic and remote resort operations, restaurant operations, casino management, and many more; the choice is yours.
In KAGC, we will equip you with the competencies delivered in both theoretical and practical and have you for the surge when international traveling picks up again. Our Diploma program will prepare you for a successful career with the potential to grow into many highly demanded positions.
25% of the job opportunities in Malaysia are created by the Hospitality and Tourism industry alone; the great diversity of the hospitality industry opens up many job opportunities for you: a career in hotel management, exotic and remote resort operations, restaurant operations, casino management, and many more; the choice is yours.
Studying at KAGC also teaches soft skills such as digital marketing, leadership, teamwork, and organization, which are valuable across all industries. To be successful in your career, besides the technical competencies in your chosen area, those soft skills are also vital and expand your horizon. Both are required to ensure high guest satisfaction, which leads to an organization’s success.
As the connection is crucial, especially in the hospitality industry, your first career is often your stepping stone for a more extensive portfolio for your future. In KAGC, we will place our students in significant and well-established hospitality establishments for six months of on-the-job training to gain working experience. By studying at KAGC, you will also connect with our alums who are successful in their respective jurisdictions within the industry, which is helpful in your career advancement.
SUBJECT | Module contents |
BEVERAGE OPERATION |
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FOOD OPERATION |
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FUNDAMENTAL OF FOOD | |
F&B SERVICE OPERATION (PRACTICAL) |
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FUNDAMENTAL OF COOKING | |
INTRODUCTION TO CULINARY MANAGEMENT | |
INTRODUCTION TO HOSPITALITY & TOURISM INDUSTRY | |
FRONT OFFICE OPERATION |
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HOSPITALITY ETTIQUETTE & MANNERS 1 | |
HOUSEKEEPING OPERATION |
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MARKETING IN HOSPITALITY & TOURISM INDUSTRY |
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COST CONTROL FOR F&B INDUSTRY |
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F & B SERVICE OPERATION 2 (RESTAURANT BUSINESS OPERATION) | |
EVENT MANAGEMENT |
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FOOD & BEVERAGE MANAGEMENT |
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Business Disciplines |
Digital Marketing:
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Personal Development |
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Step inside one of Malaysia’s leading hospitality colleges!
Yes, you can. You may continue your education in hospitality management to gain high-level recognition – A bachelor's or Master's Degree with this Diploma.
The Diploma in Hospitality Management will be awarded by the City College of Birmingham from the UK.
Students will be evaluated via both written and practical assessment.
Students will undergo nine months of theoretical and practical which will be delivered in class and posted in a real working environment within the hospitality industry to gain on-the-job experience before being awarded the Diploma in Hospitality Management.
This hospitality management program goes beyond just Hotel Management. It covers other areas, including tourism, event management, and basic knowledge of business disciplines which provides a broader perspective into the hospitality industry.
While hospitality management certification programs exist, most prominent, full-service hotels and resorts require hospitality manager applicants to have a diploma or higher in hospitality or hotel management. At hotels that are smaller or provide fewer services, a candidate with an associate’s degree or hotel management, restaurant management, or hospitality management diploma may be considered as a candidate.